Description:
In today’s competitive landscape, exceptional service isn’t just an advantage—it’s a necessity. This transformative workshop is designed to help sales professionals unlock their potential by mastering superior service techniques inspired by Ron Kaufman’s renowned methodology.
By integrating principles from Your Perception Points™, Building Powerful Partnerships™, and The Cycle of Service Improvement®, this training empowers participants to optimize critical perception points in the sales process, enhance customer interactions, build lasting loyalty, and transform exceptional service into measurable sales growth.
Key Takeaways:
Develop a Customer-Focused Mindset to understand and anticipate client needs.
Drive Sales through Service: Integrate service excellence into every stage of the sales cycle to convert prospects into loyal customers.
Enhance Customer Journeys: Identify and optimize key perception points to deliver seamless sales experiences.
Leverage the Customer Experience framework to exceed expectations and stand out from competitors.
Resolve Service Gaps to create frictionless, seamless experiences that boost conversion rates.
How to transform your clients in Service Ambassadors
Experience the Joy of Sales: Discover the mutual joy in sales—empowering salespeople to feel fulfilled while creating delight for customers. Align teams for consistent, positive impressions throughout the sales cycle.
Who Should Attend:
This program is ideal for:
Sales managers seeking to optimize team performance.
Account executives eager to elevate client relationships.
Customer service leaders looking to integrate sales-focused service excellence.
Why Attend:
This interactive workshop combines practical exercises, real-world case studies, and proven tools to empower your team to deliver exceptional customer experiences. Participants will leave equipped to build a culture of service excellence that drives measurable business results.
Join Us:
Learn the strategies that leading organizations worldwide have implemented to amplify customer satisfaction, increase sales, and achieve sustainable success.
Fee: 495 EUR + VAT
Sign up here:
https://forms.gle/4L5N8SWBGv19kYK47
Transform your sales results through the power of service!