Description:
In today’s competitive landscape, exceptional service isn’t just an advantage—it’s a necessity. This transformative workshop is designed to help sales professionals unlock their potential by mastering superior service techniques inspired by Ron Kaufman’s renowned methodology.
By focusing on critical perception points in the sales process, participants will discover how to enhance customer interactions, foster loyalty, and translate exceptional service into measurable sales growth.
Key Takeaways:
Develop a customer-focused mindset to understand and anticipate client needs.
Leverage the Customer Experience framework to exceed expectations and stand out from competitors.
Map and enhance the customer journey, identifying opportunities to delight and engage.
Resolve service gaps to create frictionless, seamless experiences that boost conversion rates.
Inspire internal teams to act as service ambassadors, driving growth and loyalty.
Turn challenges into opportunities to strengthen customer trust and confidence.
Align teams for consistent, positive impressions throughout the sales cycle.
Implement innovative strategies that directly impact your bottom-line results.
Who Should Attend:
This program is ideal for:
Sales managers seeking to optimize team performance.
Account executives eager to elevate client relationships.
Customer service leaders looking to integrate sales-focused service excellence.
Why Attend:
This interactive workshop combines practical exercises, real-world case studies, and proven tools to empower your team to deliver exceptional customer experiences. Participants will leave equipped to build a culture of service excellence that drives measurable business results.
Join Us:
Learn the strategies that leading organizations worldwide have implemented to amplify customer satisfaction, increase sales, and achieve sustainable success.
Fee: 495 EUR + VAT
Sign up here:
https://forms.gle/4L5N8SWBGv19kYK47
Transform your sales results through the power of service!